Here you will find answers to our most frequently asked questions. If you cannot find the information you are looking for, please feel free to contact our customer service team.
Amanda Christensen was founded in 1885 and has since stood for quality, craftsmanship and timeless elegance for the modern gentleman.
Yes. Amanda Christensen has proudly held a Royal Warrant since 1949.
House of Amanda Christensen consists of Amanda Christensen and Wigéns – two Swedish premium brands with a long tradition of craftsmanship in men's accessories and headwear.
Orders within Sweden are normally delivered within 1–3 business days.
For deliveries within the European Union, the normal delivery time is 3–6 business days, depending on destination and carrier.
Delivery times may vary during peak seasons, public holidays or in the event of temporary stock discrepancies.
We offer different delivery options depending on your country and postal code.
Available options are displayed at checkout before you complete your purchase.
Once your order has been placed and the order confirmation has been sent, the order is normally locked for changes. If you need assistance, please contact our customer service team as soon as possible – we will always do our best to help.
Once your order has been shipped, you will receive an email containing tracking information from the carrier. You can easily follow the delivery using the provided tracking details.
We deliver to most parts of Europe, including:
For up-to-date information regarding delivery to your country, please refer to the checkout.
The storage period varies depending on the carrier, but parcels are generally held for between 7 and 14 days before being returned to us.
Shipping costs are displayed at checkout before you complete your purchase. Any
promotions or free shipping offers will be clearly communicated on the website.
We offer secure payment options through our payment partners, including:
Available payment methods may vary depending on your country.
Payment is authorised at the time of purchase and charged according to the terms of the selected payment method.
Your invoice will be sent to the email address provided at checkout and is also available through the Klarna app or on Klarna’s website.
You can easily register your return through our return portal.
Further information and a link to the return portal can be found on our returns page.
You have a 14-day right of withdrawal in accordance with applicable consumer legislation, starting from the day you receive your order.
Products must be returned unused and in their original condition, with all labels, packaging and accessories intact.
Any return fee will be displayed in the return portal and deducted from your refund when the return has been processed.
Refunds are issued as soon as the returned item has been received and approved. The amount will be refunded to the same payment method used for the purchase. Refunds are normally processed within 2–5 business days after the return has been approved.
We do not offer direct exchanges. If you would like a different product, colour or size, we recommend placing a new order and returning the original item for a refund.
No. If the product was purchased through a retailer, any claim must be handled by the original point of purchase.
Please contact our customer service team by email and include:
We will get back to you as soon as possible with further information.
House of Amanda Christensen collaborates with carefully selected manufacturers and weaving mills, primarily within Europe.
Amanda Christensen ties, pocket squares, scarves and other accessories are largely produced in the Lake Como region of Italy, an area renowned worldwide for its exceptional textile craftsmanship and long-standing silk weaving tradition.
Wigéns hats and caps are produced in our own factory in Estonia, where more than a century of craftsmanship is combined with modern production techniques and carefully selected materials. Having our own manufacturing facility allows us to maintain complete control over quality, fit and attention to detail in every product.
We recommend following the care instructions provided with each product. For silk ties, pocket squares and scarves, professional dry cleaning is recommended when necessary.
Many of our products are crafted from carefully selected natural materials such as silk, wool, linen, cotton and cashmere. Detailed material information can be found on each individual product page.
Yes, you can specify a delivery address different from your billing address when placing your order.
No, our packing slips do not normally include pricing information.
Our ties, bow ties, pocket squares, scarves, belts, cufflinks and headwear make appreciated gifts for both everyday wear and special occasions.
Yes, we are always interested in connecting with retailers who share our passion for quality, craftsmanship and timeless style.
Please contact us by email with information about your company, store or business, and we will get back to you with further details.
Email: info@houseofamandachristensen.com
We aim to respond to all enquiries within 1–2 business days.
